Bramblewood Refund Policy

At Bramblewood, we understand that plans can change. Our refund policy ensures fairness while maintaining the integrity of our event planning.

Cancellation & Refund Eligibility

1. Refunds for Cancellations by the Customer

Once payment is made, we are unable to refund cancellations, contact us to discuss further arrangements (see 5.)

1.2 Refunds for Cancellations by Bramblewood

If Bramblewood cancels an event due to unforeseen circumstances, customers will receive a full refund or the option to reschedule.

2. Weather-Related Refunds & Rescheduling

If weather conditions are unsafe (e.g., high winds, storms), we may need to postpone your event.

In such cases, we will:

3. No-Show Policy

If a customer fails to attend, no refund will be issued.

4. Refund Processing

Approved refunds will be processed within 7 business days via the original payment method.

Bramblewood is not responsible for delays caused by third-party payment providers

5. Exceptional Circumstances

Refunds may be considered on a case-by-case basis for emergencies or extenuating circumstances.

Requests must be submitted in writing to bramblewood100@gmail.com

By booking with Bramblewood, you agree to this refund policy.

For any questions or refund requests, please contact us at bramblewood100@gmail.com